Cortex app FAQs
Useful info
If your role has changed (for example from House Officer to Registrar or Nurse to Charge Nurse Manager) and your Cortex account has not been updated, you wi...
Wed, 11 Feb, 2026 at 9:46 AM
Cortex Notifications should always be turned on, as they are an important part of Care Co-ordination when working in Cortex. If you are logged into or did n...
Wed, 11 Feb, 2026 at 9:46 AM
The Circle of Care is accessed by tapping on the circle of dots at the bottom of the screen in the patient view. Clinicians show in the Ci...
Wed, 11 Feb, 2026 at 9:46 AM
Cortex uses an organisations patient administration system for patient admissions, transfers and discharges. - If a patient is missing or is displayed u...
Wed, 11 Feb, 2026 at 9:46 AM
Opening patientrack via Cortex is easy, no re-entry of login or password required Note: If you have never used patientrack before, and the first time ...
Wed, 11 Feb, 2026 at 9:46 AM
Cortex has a simple "hot potato" rule regarding task ownership. If you create a task, you are responsible for it. If you accept a delegated ...
Wed, 11 Feb, 2026 at 9:46 AM
If your organisation uses HCS as the EMR, Cortex notes may be available in two places. Cortex tab There is a separate tab available which shows Cortex...
Wed, 11 Feb, 2026 at 9:46 AM
If you can't find the help you need on this site the other options are: Look for the Cortex support on your organisations intranet. This will provide...
Wed, 11 Feb, 2026 at 9:46 AM
If you find that Eclair is very slow to load up results via Cortex, it may be related to a setting in Eclair which results in automatically pulling down a l...
Thu, 12 Mar, 2020 at 8:29 PM
Cortex provides a link to the PACS Intelerad system in patient context to allow viewing of images and reports at the bedside. To be able to use this your P...
Thu, 9 Apr, 2020 at 11:58 AM