Cortex app FAQs
Useful info
If you role has changed (for example from House Officer to Registrar), this can be changed in Cortex web admin. To arrange this, contact the servi...
Wed, 18 Aug, 2021 at 1:14 PM
If you are logged in to Cortex, you are able to receive notifications. In you are not currently in the Cortex app, then your device will pop up a ...
Thu, 9 Apr, 2020 at 12:02 PM
The Circle of Care is accessed by tapping on the circle of dots at the bottom of the screen in the patient view. Clinicians show in the Ci...
Thu, 9 Apr, 2020 at 12:01 PM
Due to some changes in how Cortex processes the feeds of patients we're seeing an increase in numbers of incorrect lists. This is mainly due to some pre...
Thu, 9 Apr, 2020 at 11:59 AM
If a clinician has never used Patient track before, and the first time they try is via Cortex, it may not work for them. The following steps should address...
Thu, 12 Mar, 2020 at 7:51 PM
Cortex has a simple "hot potato" rule regarding task ownership. If you create a task, you are responsible for it. If you accept a delegated ...
Thu, 12 Mar, 2020 at 7:51 PM
If your institution uses HCS as the EMR, Cortex notes may be available in two places Cortex tab There is a separate tab available which shows Cortex n...
Wed, 19 Aug, 2020 at 9:24 AM
If you can't find the help you need on this site the other options are: Look for the Cortex support on your institution's intranet. This will ...
Fri, 12 Jun, 2020 at 1:09 PM
If you find that Eclair is very slow to load up results via Cortex, it may be related to a setting in Eclair which results in automatically pulling down a l...
Thu, 12 Mar, 2020 at 8:29 PM
Cortex provides a link to the PACS Intelerad system in patient context to allow viewing of images and reports at the bedside. To be able to use this your P...
Thu, 9 Apr, 2020 at 11:58 AM