The majority of Request shift roles are likely to be deemed mandatory by an organisation - i.e. they must be filled. 


If a mandatory shift role is deemed unfilled then a banner like below will show in the Emergency Calls overview screen.




For a role to be deemed filled then the following criteria must be met


  • a clinician must have added the shift role
  • the shift role must not have expired
  • the clinician must not have manually signed out of Cortex


Once all mandatory shift roles are filled then the banner reverts to as below.