TABLE OF CONTENTS





Why am I getting a 'connection error' when trying to use Cortex Designer?

  • Cortex Designer is unable to connect to its server
  • Check that your device is online by seeing if the web browser works
  • If your organisation uses a VPN to allow the app to be used outside the internal network, this error may occur because the VPN isn't setup or working.  
  • Check with the organisation Service Desk that you are in the 'Cortex Designer VPN Group' 
  • Try restarting the device or VPN app


What abbreviations can I use in Cortex forms?

  • Any abbreviations should be easily understood
  • More details here


How do I remove an answer for an options component?

  • Swipe from right to left across the answer, and a red 'delete' button will appear